Last updated: 2026-10-08

Delete your account

You can delete your Fanfare account, and everything in it, from inside the app. It takes a minute and cannot be undone.

In the app

  1. Open Fanfare and go to the Wallet screen.
  2. Scroll to Legal & support and tap Delete account.
  3. Read what will be deleted and tap Continue.
  4. Confirm with Yes, delete my account.

The app deletes your data on our servers first, then wipes everything Fanfare stored on your phone, signs you out and returns to the welcome screen.

What is deleted

What is not deleted

Your remaining balance is forfeited. Any money left in your wallet, and any free cards, are lost when you delete your account. Unused balance can't be refunded or withdrawn (except where the law requires it), so use it on cards before you delete.

If you can't use the app

Email support@myfanfare.app with the subject "Delete my account".

We act on email requests within 30 days and confirm by reply.